Vacancy for Telco VAS Company

 

*We are looking for people of having experience in Telecom *

JOB Description : Operations Engineer (Telecom VAS) or Senior Operations Engineer
The Job would involve the following aspects:
Responsible for product & platform support for a customer.

Would have to gain in-depth operational knowledge of products and
diagnose/fix most of the issues and complaints with minimal support from the Product team.
Should be hands on for all the day to day operational activities (Process adherence & incident reports,

security updates, Backup , Reporting , Release management, Testing, CDR, reconciliation).

Brief requirements are as follows

3+ years of experience

Good understanding of telecom/GSM concepts and solutions/products in telecom space.
Good knowledge of Windows and Linux OS or worked as system administrator.
Basic knowledge of `Networking' with hands on experience in IP routing, switch configuration, Firewall configuration.

Experience in Database, backup, Product Support, Production Support/Application Support
Exposure to VAS industry would be an added advantage.

JOB Description : Operations Manager
Please find the below mentioned Job Profile:

· Good knowledge of telecom/GSM concepts.
· Good understanding of solutions/products in telecom space.
· Good working knowledge of Windows and Linux OS
· Should have a working knowledge of Networking fundamentals.
· Good verbal and communication skills.
· Should have managed telecom projects.
· Exposure to VAS industry would be an added advantage.

*The Job would involve the following aspects:*
· Leading the operations team for all customers in that specific country.

· Resource planning and management, including training and enabling

· Anchor all new deployments and manage the ongoing operations.

· Liaison with the sales and account team for customer requirements.

· Requirements management, including change management

· Project planning, scheduling, tracking, reporting & communication to stakeholders

· Conceptualizing and implementing solutions

· Review with the delivery team for opportunities of improvement periodically

*Soft Skills:*

· Good problem solving skills

· Customer management skills

· Presentation skills

· Team grooming & team building skills

· Multitasking - planning & prioritization skills

send your application to arema212@yahoo.com

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